Blackbaud Merchant Services

We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...

I want to be able to print and/or save the BBMS transaction details. This came up when I was looking at suspect transactions and wanted to save them to my files, but there was no option other than a screenshot or right-click and print, neither of ...

If a donor selects to be billed annually, the dropdown should show a different number of installments from if the donor chooses to be billed monthly. For example, if I'm running a 5 year capital campaign, a donor can be billed 5 times (annually) o...

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

11/17/2021 A transaction of $250.00 was processed. The donor intended to give $200.00. A refund of $50.00 was issued. The processing fee remained $7.26 instead of decreasing to $5.86. Suggestion: Assess processing fees according to the actual amou...

When people put in their information to purchase an event ticket, it would be great it you could have their salutations put in so we don't have to manually input them later.

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a l...

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs

Please make the new year's annual disbursement calendar available by mid December at the latest and a high priority. We have to plan our annual staff work calendar around this disbursement schedule which is different for every week. It is hard to ...