Blackbaud Merchant Services

Why does the pending credit card descriptor say BB* instead of our institution's name? It is fine that the finalized transaction clarifies this, but donors are confused to transactions that are pending and thus call their credit card issuer to can...

Best efforts are made to white list IP addresses before an Event. Creating this notification will allow us to rapidly respond to blacklisted IPs

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a l...

Integration of DAFdirect.org payment method and widget. This will allow for donations from donor direct funds. The widget and site can be link at the payment option area. Please see option below taken from dafdirect.org site. The tradit...

Please move the email notification settings to the "Account Management" section. Right now you have to access them in the "welcome" drop down menu, where you go to sign-out. That is not an intuitive location for this feature. Thanks!

It would be so nice to be able to integrate our existing payment platform with our GoFundMe page.