Blackbaud Merchant Services

We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...

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Please add an option to support donations made in Mexican Pesos

To support more than once currency, we have to set up many merchant accounts. Then to accept donations, we have to set up totally different web pages in BBIS, one for each account. I wish we could have a single donation page that accepted gifts fr...

Currently this has to be done manually and there ought to be a connector via Online Express or directly to batch.

11/17/2021 A transaction of $250.00 was processed. The donor intended to give $200.00. A refund of $50.00 was issued. The processing fee remained $7.26 instead of decreasing to $5.86. Suggestion: Assess processing fees according to the actual amou...

I want to be able to print and/or save the BBMS transaction details. This came up when I was looking at suspect transactions and wanted to save them to my files, but there was no option other than a screenshot or right-click and print, neither of ...

We want transaction detail comments on Online Express. Our business manager at our school has a difficult time determining the proper areas to place transactions. They come in with a date, name on card and amount from Online Express and we get a l...

If a donor selects to be billed annually, the dropdown should show a different number of installments from if the donor chooses to be billed monthly. For example, if I'm running a 5 year capital campaign, a donor can be billed 5 times (annually) o...