Blackbaud Merchant Services

Many clients would like to use MobilePay for Kiosk solutions, but the 15 minute timeout is a deal-breaker. If the timeout could be extended or disabled, it would expand MobilePay's use to more scenarios.

Our call center recently switched from Square to BBMS. The call center solicits donations. When someone wants to make a pledge, or is unable to pay by CC at the moment, Square allows us to send an invoice to the constituent with automatic reminder...

Since we can no longer issue security codes and now have to approve new devices, it would be handy to receive notification when new mobile devices are pending.

We have had one of our sites ask for MobilePay devices to be able to capture customer billing address information from their credit card transaction as some other mobile payment devices do.

The gift confirmation email donors receive when making a donation using the mobile pay system is quite sterile. It would be nice to be able to customize the language to reflect the mission of our organization.

I think it would be amazing if since Blackbaud runs both eTapestry and BBMS that if any card payment taken from MobilePay or BBMS would automatically be imported as a gift to eTapestry. I was surprised that they weren't compatible in that aspect.

Sorry this isn't any idea but a complaint (that maybe you can change??) We have enjoyed using mobile pay in the past at our fundraising events until we received our new cc processors and the new app. Just found out through customer support that tr...

Including a designation field in BB MobilePay would be very helpful for tracking donations through our mobile devices.

Would love for any mobile payments and that information to automatically create entries in E-Tapestry.