Blackbaud Merchant Services

Mark approved Fraudulent Transactions

There should be a way for us to mark transactions as fraud if they were approved. I would suggest an option menu to select reason for refund (including fraud) or a checkbox if it is fraud so these can be investigated and reported to the appropriate entities by the Blackbaud team.

  • Megan Williams
  • Mar 11 2022
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  • Daniel commented
    22 Jan 08:52pm

    Is there any plan for this? Approved suspect transactions basically have no obvious record that they were processed for approval.