Blackbaud Merchant Services

In BlackBaud MobilePay Terminal, I would like the option to type in the credit card number.

In the legacy MobilePay app it gives you the option to type in the credit card number. It would be nice to see this feature in the new App.

  • Guest
  • Aug 18 2021
  • Attach files
  • Guest commented
    23 Aug, 2021 04:57pm

    This would be if someone called in. Or if for some reason the card won���t run through RE.

    Linda McCann, bCRE-Pro
    Data Process Specialist
    OSF HealthCare Foundation
    Little Company of Mary Medical Center
    2800 W 95th St, Evergreen Park, IL 60805
    w: (708) 229-4956
    www.osfhealthcarefoundationlittlecompanyofmary.org l www.osflittlecompanyofmary.org
    Facebook | Twitter | YouTube

    ���Serving with the Greatest Care and Love.���

  • Clint Boswell commented
    23 Aug, 2021 02:12pm

    Hi Linda,

    Thank you for this feedback. I would love to understand your need for manual card entry a bit more when you have a couple of mins. Our early results showed that the use of these new chip/contactless readers dramatically increased the reliability of successfully processing cards in-person. Are you seeing enough errors that your users need the ability to enter in the card numbers as a back up? Does your org need the manual card entry for other scenarios? If so, it would be great to hear what those are.


    Best,

    Clint Boswell