Blackbaud Merchant Services

In BlackBaud MobilePay Terminal, I would like the option to type in the credit card number.

In the legacy MobilePay app it gives you the option to type in the credit card number. It would be nice to see this feature in the new App.

  • Guest
  • Aug 18 2021
  • Will not implement
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  • John Humphreys commented
    4 Oct, 2022 10:14pm

    For our MobilePay Terminal readers to maintain their EMV certification, we need to pass card details in an encrypted fashion, so we do not plan to support this effort.

    @Linda - the BBMS Portal allows for card entry via the virtual terminal, and many Blackbaud solutions also support back-office payment capture that is intended to address this use case. Thank you!

  • Guest commented
    23 Aug, 2021 04:57pm

    This would be if someone called in. Or if for some reason the card won���t run through RE.

    Linda McCann, bCRE-Pro
    Data Process Specialist
    OSF HealthCare Foundation
    Little Company of Mary Medical Center
    2800 W 95th St, Evergreen Park, IL 60805
    w: (708) 229-4956 l
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    ���Serving with the Greatest Care and Love.���

  • Clint Boswell commented
    23 Aug, 2021 02:12pm

    Hi Linda,

    Thank you for this feedback. I would love to understand your need for manual card entry a bit more when you have a couple of mins. Our early results showed that the use of these new chip/contactless readers dramatically increased the reliability of successfully processing cards in-person. Are you seeing enough errors that your users need the ability to enter in the card numbers as a back up? Does your org need the manual card entry for other scenarios? If so, it would be great to hear what those are.


    Clint Boswell