Blackbaud Merchant Services

reCaptcha V2 is having accessibility issues

We activated reCaptcha to BBPS form. Noticed its using reCaptcha V2, which is having accessibility issues. It needs user interaction and screen readers are not reading it. With V3 there will be no user interaction.

  • Guest
  • Jun 1 2020
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  • Chris Ososki commented
    11 Jun 02:14pm

    +1 for this as needed feature

  • Guest commented
    2 Jun 04:59pm

    Thank you Boswell, this is on Blackbaud Payment page.

  • Admin
    Clint Boswell commented
    2 Jun 03:40pm

    Thanks for you comment. It is helpful for us to know that this is impacting accessibility. Does this form have Blackbaud Checkout enbaled? If so, we are planning to assess what we need to do to update Captcha to V3 for Blackbaud Checkout in the coming months. We will be able to provide a better update once that is completed.