Blackbaud Merchant Services

Name of charity on donor's credit card statement

It will help our donors greatly to identify which charity they are supporting by seeing proper name on their credit card statement after their donation is processed through BBMS. Currently it says "BB* Short Charity name " followed by Mississauga ON. Please change this to "Charity Name" and then followed by any other standards that you have to follow.

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  • Oct 7 2019
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  • Admin
    Lee Turner commented
    November 01, 2019 20:41

    Hi there - this has been delivered to all of our BBMS customers as of last night so, going forward, your donors should no longer see "BB*" on their statement descriptors, and the location will be accurate to your organization rather than saying "Mississauga." Thanks for submitting your idea here!

    - Lee

    Product Manager, Blackbaud Payment Service