This idea has been merged into another idea. To comment or vote on this idea, please visit PAY-I-186 Add more than 18 characters to the Blackbaud Merchant Services statement descriptor.
Hi,
15 characters for BBMS CC billing statement descriptor is not sufficient as our customers are having a difficult time to recognize who has billed them. Currently, we could only use the initials of our Organization name as we are not able to use the whole organization name due to the limit on number of characters in the statement descriptor. We would like this to be increased so we can use the complete organization name. Ex: San Jose Public LIbrary Foundation instead of SJPLF
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