Blackbaud Merchant Services

Merchant Services needs to provide a Disbursement Report showing a date range in which all dates within that range can be exported onto one form, PDF or XLS and not just one date at a time. This report would be very helpful in reconciling a custom...

Clients should be able to choose their own time zone under reporting. I choose the transaction totals pdf under "report" by date, but that doesn't match the transaction list with the same date under "transactions." This makes it hard to batch if w...

The transaction list in Blackbaud Merchant Services needs the account holder listed on Blackbaud Integrated Payment gifts. There is currently no way to identify the donor in BBMS other than the amount on the Blackbaud Integrated Payment.

Right now the BBMS transaction reports will show the Total Fees and the Application Fee, but there is no column for the Processing Fee. I know that we can calculate it by adding a column to the report manually and subtracting the Application Fee f...

When Raiser's Edge pushed items from the disbursement report for donation, the Education Items need to be manual add and any credit card fees need to be add to balance to bank.

When working with Transaction Lists in BBMS, I would like to be able to select multiple applications when filtering. Right now I can see Online Gifts from RENEXT Standard Donation Forms OR Online Gifts from RENXT Optimized Donation Forms but not O...

Request to 'Get Local!' The issue: Payment Processed in the Transactions List in Merchant Services with the wrong date and time when it was only just processed? Fact: BBMS processes all gifts in (EST) time see: https://kb.blackbaud.com/knowledgeba...

You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.

You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.

Add Transaction Count to header of Detailed Disbursement Report. When disbursements are higher volume, a quick reference number of transactions would be very helpful.