Blackbaud Merchant Services

When we import Luminate Online gifts to RE, an attribute called REGiftTransactionID is added to the gift and contains the Transaction ID in BBMS, a 36-char alphanumeric ID. If I want to search for a specific Luminate Online gift in BBMS, I can't u...

We should have the ability to limit which user can access which merchant account - so a user who only needs to access one account can't just see all of them. For example, we manage four merchants, and found different finance teams for these mer...

When trying to do a SKY API application integration, transaction_category is a string field that is available for API call but is not an available column in BBMS transaction list. This would be a great alternative or supplement to utilizing comment.

Several times we've had missing Disbursement Reports for bank deposits, leading us to contact to support to find out it's due to transactions under review (usually direct debit). There's no way to know this on our end - transactions are shown as D...

Request to 'Get Local!' The issue: Payment Processed in the Transactions List in Merchant Services with the wrong date and time when it was only just processed? Fact: BBMS processes all gifts in (EST) time see: https://kb.blackbaud.com/knowledgeba...

In the virtual terminal it would be nice to be able to send to multiple email recipients at one time (i.e. customer, finance department, special events)

You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.

You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.

As an admin of 240 plus accounts is it possible to get a column added when I view all my users as an admin of what BBMS site they have access to?

Add Transaction Count to header of Detailed Disbursement Report. When disbursements are higher volume, a quick reference number of transactions would be very helpful.