Blackbaud Merchant Services

If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and t...

To help reconcile BBMS transactions with online gifts, it would be helpful to be able to sort by the donor's LAST NAME and FIRST NAME, and also please add ORGANIZATION NAME field for those who use business credit cards. A number of times, we will ...

CyberSource has the concept of merchant defined fields where we can pass things like system transaction id, gateway reference, etc. It would be great to have a few fields which could be used for our reporting (such as CRM Inbound Channel) we could...

I need to reconcile the Blackbaud merchant deposits to my bank account, but I can't since I do not have a report that shows the net amount deposited ( the merchant fees are already included in the net amount deposited in the bank) I need a report ...

The fund ID or project ID should be a field on the disbursement reports so we can reconcile the deposit without having to run a seperate report in RE and then comparing transactions.

Change date in reports to Australia format

We, as an organization, would like to be able to see how successful the Complete Cover initiative has been to us. It would help to report on the donors that have opted to help us out.

I would like to be able to see a list of our monthly recurring donors in BBMS. Their name, the amount donated each month, the date they started, and the date that their donation is received each month.

In order for me to do my reconciliation I would like to have "Transaction ID" mentioned in other areas within the Merchant Services Portal.