Blackbaud Merchant Services
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Ability to show the Appeal, Campaign, and Fund in the disbursement report.
In Merchant Services, Reports, Disbursement, Detailed PDF, want to see the Appeal, Campaign, and Fund.
Created 18 Dec 18:03 by Guest
Reporting and Reconciliation
4
6
Vote
identify what device a credit card was swiped on
If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and t...
Created 12 Oct 20:33 by Guest
Reporting and Reconciliation
1
26
Vote
Add date range to Disbursement Reports in BBMS new BB ID log in
We need the ability to add a date range and subtotal by Account/transaction date to the Disbursement Reports. This is used for each batch that is processed, and sometimes is run multiple times per day. The new Transactions report process only give...
Created 08 Mar 18:35 by Candy Reichert
Reporting and Reconciliation
4
Planned
2
Vote
Fraud Management - Allow disabling or configuring velocity check settings
The velocity check flags (and sometimes causes failure for) multiple payments from the same payer within >30 seconds of each other. This makes sense for donations but not for tuition. Families with multiple children in our school are faced with...
Created 22 Jan 20:59 by Daniel
Fraud Management
0
1
Vote
Credit Card Updater - Failed Updates Reporting
The product used to have a function that would prompt a Luminate interaction for accounts that it was not able to update automatically, so we could pull a report based on that interaction and reach out to members whose payments were failing. Now w...
Created 23 Feb 21:44 by Guest
Credit Card Updater
0
2
Vote
Complete Cover or Donor Cover tick box should not be automatically checked.
The box is already checked, so donors have to untick it to opt out. We've had complaints that people didn't notice and paid more than they expected. We have had to apologize and then refund the cover amount.
Created 17 Jan 13:51 by Guest
Blackbaud Checkout
0
61
Vote
Integrate Venmo, Apple Pay, Google Pay or Pay Cash, etc. with Raiser's Edge
It would be great in this day and age to have apps like Venmo, Apple Pay, Google Pay or Pay Cash and DipJar - integrate with Raiser's Edge.
Created 22 Mar 12:50 by Guest
Digital Wallets
14
Planned
33
Vote
We would like better reporting.
When a donation is disbursed into our bank account there is no way for us to match the transactions between Merchant Services and our bank. We would also like to see what funds a constituent chose to donate to in a report from Merchant Services. T...
Created 23 Jul 19:28 by Diana Mergen
Reporting and Reconciliation
7
2
Vote
Add Transaction Count to header of Detailed Disbursement Report
Add Transaction Count to header of Detailed Disbursement Report. When disbursements are higher volume, a quick reference number of transactions would be very helpful.
Created 20 Dec 17:39 by Hannah West
Reporting and Reconciliation
0
23
Vote
Add campaigns/funds columns to disbursement reports
Add campaigns/funds columns to disbursement reports to give our treasurer greater clarity on gifts received designations
Created 05 Nov 17:35 by Guest
Disbursements
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