Blackbaud Merchant Services
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BBMS Web Portal
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send email acknowledgement to multiple recipients
In the virtual terminal it would be nice to be able to send to multiple email recipients at one time (i.e. customer, finance department, special events)
Created 26 Aug 02:41pm by Guest
BBMS Web Portal
0
10
Vote
reCaptcha V2 is having accessibility issues
We activated reCaptcha to BBPS form. Noticed its using reCaptcha V2, which is having accessibility issues. It needs user interaction and screen readers are not reading it. With V3 there will be no user interaction.
Created 1 Jun 04:02pm by Guest
Blackbaud Checkout
3
Planned
10
Vote
Extend 180 day window period to refund credit cards
Due to COVID-19, office closures make it impossible to issue refund checks to donors for credit card charges older than 180 days. Can the 180 day restriction be extended so that organzations can refund donor's credit cards?
Created 28 May 03:21pm by Guest
Credit Card Payments
1
1
Vote
Report for 'last month' or specific range for credit card disbursements
You have a report for transaction dates for donation and fees, but what is more helpful is to have a report for disbursement dates (last month or specific range) so those dates can be matched to the bank statement.
Created 21 Aug 03:13pm by Alicia Cannon
Reporting and Reconciliation
4
15
Vote
Add more than 18 characters to the Blackbaud Merchant Services statement descriptor
I can't type the full name of my organization in mobile pay under the descriptor and the emails look weird because the word foundation is fndn... it looks bad and i am only one letter short to get my name.. pleaese update!!!
Created 13 Nov 10:30pm by Guest
MobilePay
0
Planned
11
Vote
Add an Email Notification for Gateway Declines - BBMS
We would like to setup a notification for Gateway Declines within BBMS, specifically when a payment has attempted to pay but has been declined (for whatever reason). Ideally this would mimic other current notifications like Chargebacks/Suspect Tra...
Created 1 Oct 09:03am by Guest
BBMS Web Portal
3
9
Vote
Monthly Fee Disbursement
We currently receive gifts thru Online Express. The gift is posted for the gross amount. This amount uploads into our Banner Financial System. It does not match the amounts deposited to our bank account because the fees are deducted from each tran...
Created 14 Sep 10:56pm by Guest
Reporting and Reconciliation
3
Will not implement
5
Vote
Import BBMS details into RE gift records created via the new NXT Donation Form tool.
We need a unique identifier to match gifts created via NXT Donation Forms with BBMS reports. We need something unique like BBMS transaction ID, but NXT Donation Form gifts don't come into the system with that unique transaction ID. We need a match...
Created 29 Aug 02:27pm by Guest
Other
1
3
Vote
Initiate a text to give strategy
Red Cross and other non-profits use a text to give option for critical need donations. Could Blackbaud support this?
Created 8 Aug 07:37pm by Guest
Direct Debit Payments (ACH, BACS, SEPA, ACSS)
0
12
Vote
Mass download of Disbursement Statements
Would you please find a way to download Disbursement statements by selecting many at a time instead of one by one?
Created 5 Nov 04:23pm by Guest
Reporting and Reconciliation
2
Planned
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