Blackbaud Merchant Services
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Blackbaud Checkout
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MobilePay
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Vote
Credit Card Updater - Failed Updates Reporting
The product used to have a function that would prompt a Luminate interaction for accounts that it was not able to update automatically, so we could pull a report based on that interaction and reach out to members whose payments were failing. Now w...
Created 23 Feb 21:44 by Guest
Credit Card Updater
0
1
Vote
allow GTM in Checkout iFrame
We can't track conversions on LO Checkout forms without the ability to add a Google Tag (from Google Tag Manager) into the iFrame that accepts payment.
Created 01 Feb 17:38 by Guest
Blackbaud Checkout
0
2
Vote
Fraud Management - Allow disabling or configuring velocity check settings
The velocity check flags (and sometimes causes failure for) multiple payments from the same payer within >30 seconds of each other. This makes sense for donations but not for tuition. Families with multiple children in our school are faced with...
Created 22 Jan 20:59 by Daniel
Fraud Management
0
2
Vote
Complete Cover or Donor Cover tick box should not be automatically checked.
The box is already checked, so donors have to untick it to opt out. We've had complaints that people didn't notice and paid more than they expected. We have had to apologize and then refund the cover amount.
Created 17 Jan 13:51 by Guest
Blackbaud Checkout
0
2
Vote
Add Transaction Count to header of Detailed Disbursement Report
Add Transaction Count to header of Detailed Disbursement Report. When disbursements are higher volume, a quick reference number of transactions would be very helpful.
Created 20 Dec 17:39 by Hannah West
Reporting and Reconciliation
0
11
Vote
Ability to show the Appeal, Campaign, and Fund in the disbursement report.
In Merchant Services, Reports, Disbursement, Detailed PDF, want to see the Appeal, Campaign, and Fund.
Created 18 Dec 18:03 by Guest
Reporting and Reconciliation
4
1
Vote
Allow PayPal and Venmo payment options in the MobilePay App
Update the MobileApp to allow PayPal and Venmo as payment options just like web gift forms allow. We have a significant number of donors at events who prefer to pay this way. It is much more cumbersome to have to access an online webpage to offer ...
Created 12 Dec 17:34 by Lara Connolly
MobilePay
0
1
Vote
Leave off the request for a check number for checking account donations
When donor shoose to give directly from their checking account they are asked for a check number. This is not necessary and has confused some of our donors. We would like to see it removed from the payment popup box and only require name, routing ...
Created 03 Nov 16:42 by Anonymous
Direct Debit Payments (ACH, BACS, SEPA, ACSS)
0
6
Vote
identify what device a credit card was swiped on
If you have multiple swipers, you cannot tell which device swiped which card. This makes it impossible to reconcile revenue when multiple credit card swipers are in use at the same time but for different reasons. This is a dealbreaker for us and t...
Created 12 Oct 20:33 by Guest
Reporting and Reconciliation
1
2
Vote
Text-to-Give Donation Option
In order to enhance our fundraising efforts and make it easier for our donors to give, please add the text-to-give donation option.
Created 29 Aug 22:11 by Guest
MobilePay
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